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Start online or talk with us.

Most customers can begin through self-service onboarding. Use the contacts below for questions that need a person.

Ask SunTzu for help

Need an explanation, help with a finding, or advice about another technology issue? Send a request with your contact information. Existing customers can also use their private client portal.

Open help formOpen client support

Questions do not commit you to paid work. Do not send passwords, private keys or sensitive records.

Discuss ongoing monitoring

Tell us which systems matter most to your business. We can discuss monitoring scope, reassessment frequency, meaningful-change notifications and verification of fixes. Availability, scope and price will be confirmed before any enrollment.

Open monitoring request form
Fastest path

Ready for an assessment?

Create an account, choose the service and target, sign the authorization, and complete secure checkout.

Start an Assessment

Do not send passwords, private keys, sensitive records, or card details by email.

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Questions about your report—or another technology issue?

We can explain the findings, help prioritize your next steps, or discuss other technology challenges affecting your business. You do not need to know where to start.

Ask SunTzu for help

Asking a question does not commit you to paid work. Any proposed scope and cost will be explained first.

Keep track of changes after your assessment.

An assessment reflects the evidence collected at that time. We recommend ongoing monitoring and scheduled reassessments to identify meaningful changes and verify agreed fixes.

Discuss ongoing monitoring

We will help define the assets, checks, schedule and notification process that fit your needs.